Privacy

This Privacy Policy explains how Feral Echo Atelier (“we”, “us”) handles personal data when you visit our website or contact us about our soap-making in Riga, Latvia.

Controller details: Feral Echo Atelier, 9 Pine Street, Riga. Email: [email protected]. Phone: +371 6713 3286. We process data under EU GDPR and Latvian data protection law. Supervisory authority references include Datu valsts inspekcija (DVI).

We collect information you send through our contact form or email: name, email address, message content, and any scheduling details you choose to share. Server logs may include IP address and browser type for security and diagnostics.

Purposes are limited to answering enquiries, arranging visits or lessons, improving site reliability, and meeting legal obligations. We do not sell personal data. We do not use profiling for advertising decisions.

Legal bases may include your consent (cookie Settings choices), steps prior to a contract when you request a booking, and legitimate interests in operating a local studio contact channel. Where required, we rely on consent for non-essential cookies.

Retention: enquiry emails and form submissions are kept only as long as needed to complete the conversation, typically up to 24 months unless a longer period is required for accounting or dispute handling.

You may request access, correction, deletion, restriction, or portability of your personal data where applicable under EU GDPR and Latvian data protection law. You may lodge a complaint with Datu valsts inspekcija (DVI). To exercise rights, email [email protected] with “Privacy request” in the subject line.

Security: we use HTTPS where available, limit staff access to enquiries, and avoid unnecessary copies. No method of transmission is perfectly secure; please avoid sending sensitive identification numbers through the form.

This site may set necessary cookies for preference storage. Analytics cookies load only if you enable them in Settings. See our Cookies page for details. Last updated: 14 August 2026.